If you have issues w/ accessing Google Drive, please note:

  1. If you tried to access at work, a firewall may be the issue. Try accessing from another location.
  2. If you are trying to access from a mobile device, do not use the Google Drive app; the app does not open protected files.  Use a regular browser.
  3. If the above things  do not clear the issue, please let me know, and attach a screenshot of what you are seeing when you try to access the site from a non-firewalled location through a regular browser (not app).


If you are in mainland China with no VPN, please let me know.

PDF Issues

  1. To request a PDF, please use the PDF request form in the directory rather than emailing me. The form goes to someone else, who prepares them for me. They are prepared at least once a week.
  2. The PDFs are protected to disallow printing, but they should allow for regular markup. You should be able to markup without issue on Windows using Adobe or Nitro.  Also works well with PDF Expert app on iPad.

Other FAQ

Questions about Access

Questions about Access

Questions about Access

  1. How do I access the manual?
    Online access is granted through the Google Account you entered on checkout. (I need to manually add you, so please give it up to a day or so.) You will get an e-mail with the link once you are added. You can find information on creating a Google Account here.
  2. When does online access expire?
    On Nov 30/ May 31 for fall/ spring exams. (2 Apr 20 upd: For the 2020 Spring sitting, this date is suspended indefinitely.)
  3. Can I download a copy of the online manual?
    You can request a downloadable PDF through the form online. It is not printable, but it can be edited and marked up as you wish.
  4. Can I print from the online manual?
    No, but you can order a B&W print version if you need a hard copy. Books are shipped at least every Saturday, possibly more often.

Other Questions

Questions about Access

Questions about Access

  1. What is the cost if I want only a print version (no online access)?
    It is the same as the cost for online + print; online access costs nothing (thanks Google!) - the additional cost for the online plus printed manual reflects only the cost of printing and shipping. Also, you need online access for errata and "online-only" content.
  2. I am paying out-of-pocket; do you offer a discount for that?
    I set prices assuming that a lot of people will go OOP to purchase; as such I don't offer an explicit discount beyond that.
  3. Something is unclear/ seems incorrect/ typo:
    If you find any minor or major issues, please e-mail me. You might win something!   hello@crystalclearexams.com